If you want to make a complaint or have a problem understanding something we’ve done, please let us know, so we can address the problem. We’re here to make shopping simple. So if you think we’ve failed in any way, you can trust that all our people will be committed to resolving the issue.
- If you are not satisfied by the services you have received from Premium Deals Limited, please contact us. We undertake to investigate and solve customer concerns fairly. Call us at 0800 46 7736 to log a complaint or email us at firstname.lastname@example.org
- If you are still not satisfied by the resolution provided to you, in accordance to the provision of the Financial Service Providers (Registration & Disputes Resolution) Act 2008 we have appointed FSCL ltd as our dispute resolution professional.
Phone: 0800 347 257 Membership no: 6778
Premium Deals FSP Number – FSP545586
*Direct debit fee of $1.38/transaction applies.
**Customer must fulfil Premium Deals internal credit assessment criteria.
Premium Deals is a registered Financial Services Provider (FSP545586)
Premium Deals is a responsible lender and a member of FSCL. For any complaints we could not resolve, contact FSCL
1/11 Glenlyon Ave,
Tauranga - 3112
0800 46 7736